Additional California Privacy Disclosures

These Additional California Privacy Disclosures (the “CA Disclosures”) supplement the information contained in our Privacy Policy and apply solely to individual residents of the State of California (“consumers”). 

These CA Disclosures provide additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the State of California within the scope of the California Consumer Privacy Act of 2018 (“CCPA”). 

Unless otherwise expressly stated, all terms in these CA Disclosures have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA. 

‍

Scope of Disclosures

When we use the term “personal information” in these CA Disclosures, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer. It does not include information that is made publicly available from government records, that is deidentified or aggregated such that it is not reasonably capable of being associated with an individual, or that is otherwise excluded from the CCPA’s scope. 

These CA Disclosures also do not apply to information relating to our employees, contractors, applicants and other personnel.  In addition, we often act as a “service provider,” as defined in the CCPA, processing personal information on behalf of our customers, and these CA Disclosures do not apply to the personal information processing we perform as a service provider. 

‍

Collection and Use of Personal Information

In the last 12 months we have collected and disclosed for a business purpose the following categories of personal information: 

• Identifiers, such as full name, account number, and IP address. 
• California Customer Records (Cal. Civ. Code § 1798.80(e)), such as email address, mailing address, phone number, account information, and payment information. 
• Commercial Information, such as service information and payment information, including services of interest or orders made in connection with our services. 
• Internet/Network Information, such as log data (including operating system and browser type) and analytics data (including usage and activity on our website and online services)
• Geolocation Data, such as general geographic location based on IP address. 
• Professional/Employment Information, such as job title, job function, company name and characteristics, professional background, and nature of the relationship with us. 
• Sensory information, including recordings of calls with us, where permitted by law. 
• Other Personal Information, such as testimonial information, inquiry information, feedback information, and any other personal information an individual chooses to provide us. 
• Inferences, such as predictions about which services may be of interest to an individual and their employer. 

We collect this information directly from individuals, their browser or device when they interact with our services, our affiliates, an individual’s employer, our service providers and business partners, social media and professional networks, information providers and other publicly available sources. For more information about the personal information that we collect and how we collect it, please refer to the What Personal Information does Propel collect? section of our Privacy Policy. 

We collect personal information from and about individuals for a variety of purposes. For example, we use personal information to communicate with customers about our services, to provide customers with our services, to facilitate partner integrations, to process payments, and to otherwise operate our business. For more information about our use of Personal Information, please refer to the How We use Personal Information? section of our Privacy Policy. 

‍

Disclosure and Sale of Personal Information

As further described in the Does Propel share personal information? section of our Privacy Policy, we disclose personal information to third parties for business purposes and we may sell personal information to third parties, subject to the right to opt-out of those sales as described in the Your California Privacy Rights section below. 

Disclosure for Business Purposes

In the last 12 months, we have disclosed for business purposes all categories of personal information outlined above to the following categories of recipients: Affiliates, Employers, Data Analytics Providers, Marketing Partners, Business Partners, Payment Processors, Service Providers, and certain other third parties where individuals have provided consent or direction, or where we are complying with law or protecting our rights (such as to our legal advisors). 

Sale of Personal Information

As is common practice among companies that operate online, in the last 12 months, we have allowed certain third-party providers to collect information about consumers directly through our website and other online services for purposes of analyzing and optimizing our services, delivering ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud. As a result of this practice, in the last 12 months, we have sold the following categories of personal information to these third-party providers, subject to each consumer’s settings and their right to opt-out: 

• Identifiers, such as IP address. 
• Commercial Information, such as service information, including services of interest or orders made in connection with our services. 
• Internet/Network Information, such as log data (including operating system and browser type) and analytics data (including usage and activity on our website and online services)
• Geolocation Data, such as general geographic location based on IP address. 

Since our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16, we do not sell personal information of consumers we know to be under the age of 16.  

For more information about how we otherwise disclose personal information, please refer to the Does Propel share personal information? section of our Privacy Policy.

‍

Your California Privacy Rights

As a California resident, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law): 

‍

The Right to Know

You have the right to request any or all of the following information relating to the personal information we have collected about you or disclosed in the last 12 months, upon verification of your identity: 

• The specific pieces of personal information we have collected about you; 
• The categories of personal information we have collected about you; 
• The categories of sources of the personal information we have collected about you; 
• The categories of personal information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed; 
• The categories of personal information we have sold about you (if any), and the categories of third parties to whom this information was sold; and 
• The business or commercial purposes for collecting or, if applicable, selling personal information about you.

‍

The Right to Request Deletion

You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.

‍

The Right to Opt Out of Personal Information Sales

You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future. 

‍

The Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of the rights described above. 

However, please note that if the exercise of the rights described above limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.

‍

How to Exercise Your California Privacy Rights

To Exercise Your Right to Know or Right to Deletion

Please submit a request by emailing privacy@propelsoftware.com with the subject line “California Rights Request” or writing us at: 835 Main Street, Redwood City, CA, 94063.

‍

To Exercise Your Right to Opt-Out of Personal Information Sales 

As is common practice among companies that operate online, we permit third-party advertising networks, social media companies, and other third-party businesses to collect and disclose your personal information (including preferences, geolocation, commercial information, and Internet, network, and device information) directly from your browser or device through cookies or tracking technologies when you visit or interact with our website or otherwise engage with us.  These third parties may use this information for the purposes of serving ads that are more relevant, for ad campaign measurement and analytics, and for fraud detection and reporting, and may sell that information to other businesses for advertising, among other purposes. 

To exercise your right to opt-out as it relates to the use of cookies and other tracking technologies for analytics and targeted ads, please click on the Do Not Sell My Personal Information link at the footer of this website.  Alternately, you may submit a request by contacting us via email at privacy@propelsoftware.com with the subject line “Do Not Sell My Personal Information.”

Once you make an opt-out request, you may change your mind and opt back into future personal information sales at any time by contacting us at privacy@propelsoftware.com.

‍

Verification Process and Required Information

Before processing your request, we may need to verify your identity and confirm you are a resident of the State of California.  At a minimum, we will ask you for your name and email address.  Note that we may need to request additional information from you to verify your identity or process your request, although you will not be required to create an account with us to submit a request or have it fulfilled.  We will use the personal information you provide us in connection with your exercise of the above rights only to review and comply with your request. 

In certain circumstances permitted by the CCPA or because of a conflict with applicable law, we may deny all or part of a request to exercise the above rights, in which case we will notify you of such denial and the reasons for such denial. 
‍

To Submit a Request as an Authorized Agent

You may designate an authorized agent to make a CCPA request on your behalf by designating such agent in writing or through a power of attorney.  Before we accept a CCPA request from an agent, we may require the agent to provide us with proof that you have authorized the agent to make the CCPA request on your behalf, and we may need you to verify your identity directly with us. 

‍

Financial Incentives

We offer consumers the opportunity to obtain demonstrations and other resources related to our services. To obtain access to these resources, we often require consumers to provide us with personal information, including contact information and certain professional information. Consumers providing an email address to obtain these resources will be automatically signed up to receive email updates from Propel. We have determined in good faith that the value of the personal information we receive from each individual and the relationship we establish is reasonably related to the value of the resources we provide. Please review our Terms of Use for more information regarding the terms of our services. Consumers may opt out of receiving updates from Propel by following any available opt-out instructions in the communications you receive, or by contacting us at privacy@propelsoftware.com. Please note we may continue to send consumers non-marketing communications even after they opt-out. 

‍

Updates to These CA Disclosures

It is our policy to post any changes we make to our CA Disclosures on this page. If we make material changes to these CA Disclosures, we will change the "Last Updated" date at the beginning of these CA Disclosures. If we make material changes to these CA Disclosures, we will notify individuals by email to their registered email address, by prominent posting on our online services, or through other appropriate means. All changes shall be effective from the date of publication unless otherwise provided. The date these CA Disclosures was last revised is identified at the top of the page. You are responsible for periodically visiting these CA Disclosures to check for any changes.
‍

Contact Information

If you have any questions or requests in connection with these CA Disclosures or our privacy practices, please contact us at: privacy@propelsoftware.com or write us at:

835 Main Street, Redwood City, CA, 94063

‍

‍This was last updated: September 23, 2024